Positive customer experience is what can take your business to the next level. If your customers are happy and satisfied with your services, then they will definitely return for more. However, if you are disappointed with them, the chances are you simply lose them and further many leads come through them. So, it's crucial to make them happy when they come to you. But in the hustle of workload, being a business owner you lack many times. Have you ever tried to know the reasons behind the dissatisfaction of your customers if you are putting your fullest potential to please them? Hope, you tried! If not, then you should be. The major reasons behind customer dissatisfaction and their instant switching to your competitors lie in your own capabilities to handle them. If you are providing them with the best queuing experience with excellent Wait Management procedures & reduced waiting times, then they will definitely prefer your services. Or else, if they are be