Skip to main content

Posts

Showing posts with the label Managing business in holiday rush

Restaurant Queue Management System: Why Your Restaurant Is Losing Customers Without One

Every restaurant that runs over 100 covers on a weekend night needs a restaurant queue management system . Not eventually. Now. Because the gap between a guest arriving and a guest being seated is where revenue is silently disappearing, and most owners are not tracking it. The Silent Revenue Drain No-show reports never capture walkaway guests. Your POS does not log the party of five who stood at the entrance for 4 minutes and then left. Your reviews might eventually, but by then, the damage is done. Peak hour walkaway rates in restaurants without queue systems average between 30 and 40 percent. For a restaurant doing 150 covers on a Saturday night at an average spend of 1,200 rupees per cover, that is a recoverable number that most owners never attempt to recover. Where the Breakdown Actually Happens The problem is rarely the staff. It is structured. A host managing a paper waitlist during peak service is simultaneously greeting arrivals, tracking table status, estimating wait ti...

Halloween 2021 : Prepare your Store for the Spookiness!!

  Halloween is almost here, and we cannot be more excited!!.  It marks the very beginning of the holiday season and puts everyone in the festive spirit. So are you ready to use this festival as an opportunity to boost your sale? If yes! Then you're at the right place.  We've prepared a  last-minute self-evaluation checklist to see if your store is ready for Halloween.  Decoration The best part of Halloween is the scary pumpkins, lights, trick-or-treat, and the funny costumes. Customers love purchasing holiday-themed goods. So, Go a little crazy and put some bats and spiders all over your store. Decorating your store according to the theme also provides an emotional connection to the festival.  Staff Training  Training your staff well to handle the holiday rush is very important. Being stressed during this time is natural. But make sure that everyone has a smile on their face, and greet customers happily. It's the festive season after all! The shift all...