Introduction Long waiting times remain one of the biggest challenges in healthcare facilities worldwide. Patients often spend significant time waiting for registration, consultations, diagnostic tests, and pharmacy services. These delays can lead to frustration, reduced patient satisfaction, and operational inefficiencies. This is where hospital queue management plays a crucial role. By organizing patient flow and reducing bottlenecks, hospitals can create a smoother healthcare experience while improving staff productivity and resource utilization. What Is Hospital Queue Management? Hospital queue management refers to the process of organizing, monitoring, and optimizing patient flow throughout a healthcare facility. It involves managing queues at various touchpoints, including reception desks, consultation rooms, laboratories, pharmacies, and billing counters. Modern hospital queue management systems use digital technologies to streamline patient journeys, minimize waiting time...